RentPlanet - Studio Ogrodowa

Liked

The apartment is very nice, especially the kitchen. The smart TV is large and very functional. The location is also great, close to everything.

Disliked

I was considering booking this apartment based on the reviews about the cleaning, but I decided to take a chance and even included a cleaning request in my special requests. Unfortunately, I had to vacuum the floor upon my arrival. The easily accessible desk in the room was also very dusty. Now the question is, is it the cleaning crew's fault? And if so, why hasn't it improved despite the property's numerous assurances in the comments that it would be reported? Couldn't they hire a different crew or ensure the apartment was kept clean? It's a shame, because the place has great potential. I'm ignoring the thin walls and the TV in the next room, as it's not something that can be changed. The same goes for the leaking bathroom stall – maybe it's serious, maybe a renovation would be expensive. But cleaning seems easy to me. I hope the company actually hires a new cleaning person or finally has a serious conversation.

Liked

Nothing!

Disliked

There was just boiling hot water in the shower, and no heating in the apartment. It was dirty, my socks were black after a few hours. Then they relocated me 10 kilometers away in other apartment, and I was far away, and I had to pay for a cab even if it was their mistake! Ruined my vacation!!!

Liked

All !!!!

Disliked

Xxxxxxxxxx

Liked

Месторасположение

Disliked

Check-in turned out to be extremely problematic. Despite the fact that I booked the apartment and immediately paid in full through Booking, they started sending me random links and demanding that I fill out some additional forms with my passport details. Without this, as it turned out, they wouldn’t provide the check-in instructions. As a result, I stood outside in the cold for almost an hour by the entrance while filling out their form. When I finally got into the apartment, it turned out that there was no soap, no shampoo, and not even drinking water — which is simply unacceptable for the price of 105 dollars per night. It’s also worth mentioning the extremely poor sound insulation. You can hear all the neighbors from every direction: above, below, to the left, and to the right. It’s impossible to rest.