Apartaestudio Nuevo Comodidad sin limites

Liked

It's comfortable and well-equipped for what one needs.

Disliked

That

Liked

nothing

Disliked

1. Waiting Time at Reception: Upon arrival at the hotel, I had to wait over an hour at reception to check in. This waiting time is unacceptable, especially considering I had made a prior reservation. 2. Lack of Parking: The hotel's website stated that parking was available. However, upon arrival, I was informed that there was no space. This forced me to look for a nearby parking lot, which was two blocks away and had a high cost of 30,000 COP per night. 3. Unsafe Conditions on the Way to the Parking Lot: During the evening I went to the parking lot, I observed a large number of homeless people and recyclers on the path. This situation created a feeling of insecurity and danger, which is unacceptable for hotel guests. 4. Hot Water Problems: During my stay, I experienced problems with the hot water supply in the bathroom. This is unacceptable, as a hotel's basic facilities are expected to function properly. 5. Poor Hygiene: I also found used toilet paper in the bathroom and had to buy more, which is completely unacceptable from a hygiene standpoint. It is essential that hotels maintain adequate standards of cleanliness and presentation in their facilities. 6. Difficulty Leaving the Apartment: I left at 4:30 a.m. and had to wait 10 minutes and search high and low for the woman who was supposed to be on duty before I could leave the apartment. This lack of attention and availability at such an early hour is very inconvenient for guests and also suggests inadequate security, leaving the reception area unattended.